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 6 hours

Wednesday, October 21, 2020

8:30-8:45 a.m.                Welcome from OSAE President, Janice Bunting, CAE
8:45-10:00 a.m.              Opening Session

Thriving in the Storm
Speaker: Tina Evans

 No matter what sector you are in, you are likely facing never-before-seen challenges. As executives, you are expected to navigate yourself, team, organization, and customers through the storm as smoothly as possible. Since leaders define culture – for good or ill – the organization’s true culture reveals itself in times of stress and crises. In this session, you will receive techniques to help you guide your organization through the four stages of thriving in any crisis and provide you with a battlemap to lead in a healthy, objective way. You will learn:

  • How to reframe your mindset to shift from simply surviving to thriving.
  • How you can respond to customer needs and steady your internal organization reality.
  • Leadership tools that will support you in building a healthy culture.



10:00-10:15 a.m.            Networking Break 
10:15-11:15 a.m.           General Session

The Power of WEI: Welcoming, Engaging, and Including Others
Speakers: Clifton Taulbert

 When Others Matter, Lives Change!

Clifton Taulbert artfully crafts a universal conversation with practical outcomes wherever we may find ourselves—within the arenas of where we live, play, study and work. Taulbert draws from his early life experience of growing up on the Mississippi Delta during the era of legal segregation—but also the place where he encountered the Power of WEI, the transforming presence of others who WELCOMED HIM, ENGAGED HIM and INCLUDED HIM. According to Taulbert, “We should never underestimate the impact of our presence upon others.”

In this program, audience members will be challenged to:

  • Embrace WEI as their daily fare
  • Embrace our “Shared Humanity” which leads to Opportunity
  • Realize how “One Person” can Make a Difference

11:15 a.m.-12:00 p.m.     Lunch and awards ceremony 

12:00-1:00 p.m.              General Session

Helping Our Members, Help You
Panel Speakers: Wes Glinsmann, CAE, Jane Nelson, CAE, and Kari Webber, CAE
Moderator: Mike Means

Our Oklahoma healthcare workers have had to react quickly to meet the needs of our citizens infected with COVID-19. Supporting our healthcare workers are our great associations who are providing resources and information to assist medical professionals throughout the pandemic. Join our panelist as they share the experiences they have had with their members over the past seven months.

1:00-1:15 p.m.                Networking Break 

1:15-2:15 p.m.                General Session

Ethics in Association Management (This session meets the new ethics requirements for CAEs.)
Speaker: Jimmy Williams, CPA

My how business has changed in the last 12 months!  This general session will address the background, strategies and tactics to maintain the highest ethical standards while working in various modes during the pandemic.  Participants will learn the historical foundations of business ethics and the application of ethics in the modern business world.

In particular, we will address the ASAE Standards of Conduct and the implementation of strategies to build and operate an ethical organization profitably.




 2:15-3:15 p.m.                General Session 

COVID-19 vs. the Hospitality Industry
Panel Speakers: Brian Ferrell, CMP, Jennifer Alexander and Patti Colley, CMP
Moderator: Dan Yates

COVID-19 shocked the nation in March 2020. Its impact has been far reaching to affect every individual and every industry. However, no industry was hit harder than the hospitality/restaurant/meeting planning industry. Providing us with their individual experiences through the pandemic are our industry experts from OSAE.

3:15-3:30 p.m.                Networking Break 
3:30-4:30 p.m.                Concurrent Session

Playing for Keeps (Membership Engagement)
Speaker: Steven Stout, FASAE, CAE

You have done all the leg work into getting prospects converted into paid members of your association – now how do we keep them coming back? Learn some easy to implement tools for tracking and promoting member engagement. All members are important, but you can’t be all things to all people so learn ways to promote the right benefits to the right member categories which helps you personalize their engagement with your organization. We’ll look at not only some tried and true ways to engage members to but we’ll also take a look at some forward thinking methods to increase your member engagement and have them coming back year after year.



4:30-4:45 p.m.               Conference Wrap-Up - OSAE President, Janice Bunting, CAE